What is Microsoft Dynamics Business Central?

Microsoft Dynamics 365 Business Central is an all-in-one business management solution designed for small to mid-sized businesses. It integrates various business processes, including finance, sales, service, and operations, into a single, unified platform.

Business Central is highly adaptable and can be customised to meet the specific needs of different industries. It offers both cloud-based and on-premises deployment options, providing flexibility and scalability for growing businesses.

Key Features

  • Business Central combines ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) capabilities, allowing businesses to manage their entire operations from a single solution.

  • Manage your finances end-to-end, oversee budgets, accelerate month-end and year-end close, automate bank reconciliation, and track fixed assets. Create accurate cash-flow projections using AI to analyse the financial position of your business.

  • Increase sales with marketing text suggestions from Copilot, customer interaction tracking, and guidance on upsell, cross-sell, and renewal opportunities. Manage the entire sales process from within Outlook and deliver better outcomes with connected service operations.

  • Improve your supply chain with vendor management, purchasing, e-commerce with Shopify, order fulfilment, and returns. Optimise manufacturing outputs with detailed bills of materials, assembly-to-order support, and production orders.

  • Better manage projects using timesheets and advanced job costing and reporting. Develop and modify detailed budgets to enhance project profitability. Manage resource utilisation by planning capacity and sales.

  • Work seamlessly with the Microsoft 365 applications you already use, such as Outlook, Excel, and Microsoft Teams, reducing data entry and switching between applications.

  • Access real-time dashboards, flexible reports, AI-driven insights, sustainability tracking, and key performance indicators (KPIs) for each role. Make more profitable decisions with robust reporting and ad-hoc analysis using Copilot.

Problems Solved

  • Business Central centralises data across departments, providing a single source of truth and ensuring consistent, up-to-date information.

  • Automate routine tasks and workflows, reducing manual effort and increasing efficiency.

  • Deliver real-time dashboards and AI-driven insights, enabling proactive decision-making and better business outcomes.

  • Simplify financial processes, improve accuracy, and accelerate month-end and year-end closing

  • Integrate sales and service processes, ensuring a seamless transition from sales to service and improving customer satisfaction.