SharePoint Intranet
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SharePoint Intranet — Phase 1: Scoping
Before anything gets built, we need to understand how your organisation actually works. A SharePoint intranet that's designed around a template rather than your specific needs will be used for a few weeks and quietly abandoned. We've seen it happen. The scoping phase exists to make sure that doesn't happen to you.
We spend time with the people who'll use the intranet most — not just the person who commissioned it. We look at how information currently flows, where it gets stuck, what people can never find, and what a genuinely useful digital workplace would look like for your organisation specifically. We review your existing Microsoft 365 environment, your current SharePoint setup if you have one, and how Teams and SharePoint relate to each other in practice.
That process surfaces things that a questionnaire never would. The HR team who've been keeping everything in a personal OneDrive because nobody ever set up a proper shared space. The operations manager who has rebuilt the same document from scratch three times because she can never find the previous version. The trustee who gets twelve emails every board meeting because there's no single place for papers to live.
By the end of Phase 1 we have a clear, shared picture of what needs to be built and why.
What you receive
A scoping document covering the proposed intranet structure, the key pages and content areas, the permissions model, the navigation approach, and a clear timeline and cost for Phase 2. Written in plain English, without technical jargon, so that everyone involved — not just the IT lead — can read it, question it, and agree it before any build work begins.
Nothing moves to Phase 2 until you've reviewed the document, asked your questions, and are satisfied with the plan. If the scoping reveals that the project isn't right for your organisation at this point, or that the scope is different from what you expected, you'll know that before committing to a build — not halfway through one.
What we need from you
Access to your Microsoft 365 environment for the duration of the review. A conversation with the key people who'll use and manage the intranet — typically an hour to ninety minutes in total, conducted remotely. And an honest account of what isn't working about how information is currently managed, even if that feels uncomfortable to articulate.
The more candid you are in Phase 1, the better the intranet we build in Phase 2.
How long it takes
Phase 1 typically takes five to seven working days from our initial conversation to delivery of the scoping document. We'll agree a start date and you'll have the document within that window.
Investment: from £395 All prices exclude VAT at 20%
Ready to start?
Get in touch to arrange Phase 1 →
Not sure whether an intranet is the right next step? Book a free 30-minute call and we'll help you work that out first.
Most organisations don't have an intranet problem. They have an information problem — and an intranet, done properly, is one of the most effective ways to solve it.
A well-designed SharePoint intranet gives your team one reliable place to find what they need: company news, policies, team spaces, useful tools, and the information that used to live in someone's inbox or on a shared drive nobody could navigate. Done well, it reduces the questions people ask each other, speeds up how new starters get up to speed, and creates a shared sense of how the organisation works and what it stands for.
Done badly — or not done at all — it becomes another place where things get lost.
We design and build SharePoint intranets that reflect how your organisation actually works, not how a generic template assumes it does. And we do it in three clear phases, so you know exactly what's happening, what it costs, and what you'll have at the end of each stage.
Phase 1 — Scoping
Before anything gets built, we spend time understanding your organisation — how information currently flows, what your team needs to find and when, and what a successful intranet looks like for your specific situation.
This phase involves conversations with the people who'll use the intranet most, a review of your existing Microsoft 365 environment, and a clear picture of what content you have, what needs creating, and what can be retired. We'll look at your current SharePoint setup, your Teams structure, and how the two relate to each other.
At the end of Phase 1 you receive a scoping document covering the proposed intranet structure, the key pages and content areas, the permissions model, the build approach, and a clear timeline and cost for Phase 2. Nothing moves forward until you've reviewed it, asked questions, and are happy with the plan.
Phase 1 is priced separately so that if the scoping reveals the project isn't right for your organisation at this point — or that the scope is different from what you expected — you haven't committed to a full build. We'd rather tell you that honestly at the start than discover it halfway through.
Phase 1 investment: Includes discovery conversations, environment review, and full scoping document.
SharePoint Intranet — Phase 2: Design and Build
With the scoping document agreed and the plan clear, we build your intranet.
This is where the thinking from Phase 1 becomes something your team can actually use. Every decision made during scoping — the structure, the navigation, the permissions model, the content priorities — gets translated into a working SharePoint environment that reflects how your organisation operates, not how a generic template assumes it does.
What we build
Homepage The first thing your team sees when they open the intranet. Clean, uncluttered, and immediately useful — company news, quick links to the things people need most, and a clear sense of where everything else lives. Not a showcase. A working tool.
Department and team spaces Structured pages for each area of the organisation, built to a consistent layout so that navigating from one team's space to another feels familiar rather than disorienting. Each space has clear ownership so content stays current rather than accumulating and going stale.
Document libraries One reliable home for policies, templates, forms, and reference documents. Consistently named, logically structured, with permissions that reflect who actually needs access to what. The end of "can you send me the latest version?" as a question anyone needs to ask.
Navigation Simple, logical, and designed around how people look for things rather than how the organisation is structured on paper. The best navigation is the kind nobody notices because everything is always where they expected it to be.
News and communications A straightforward publishing process so that whoever is responsible for internal communications can post updates without needing technical knowledge or anyone's help. News that people actually read because it's in one place and easy to find.
Search configuration Making sure the right content surfaces when people look for it. Search that works with your content structure rather than returning unhelpful results and training people to stop using it.
How we work
We don't disappear for six weeks and present something finished. We work iteratively — sharing progress at regular points, gathering feedback, and refining as we go. By the time we hand over, your team has already seen it take shape, contributed to it, and is familiar with how it works.
All content migration from existing locations, permissions configuration, and staff guidance is included. We don't hand over a shell and leave you to populate it. We hand over a working intranet that your team can use from day one.
What handover looks like
A working intranet, fully populated with your content, configured to your permissions model, and ready for your team to use. A handover session with whoever will manage the intranet day to day — typically an hour, conducted remotely — covering how to add and edit content, manage permissions, and keep things current. Written guidance they can refer back to. And the confidence that if something isn't quite right in the first couple of weeks, we're still available.
What we need from you
An agreed scoping document from Phase 1. Access to your Microsoft 365 environment throughout the build. Timely feedback at the review points we agree at the start — the build moves at the pace of the conversation. And the content that needs to go into the intranet, or a clear agreement about who's responsible for providing it and when.
How long it takes
For a typical small to medium organisation, four to six weeks from sign-off of the scoping document to handover. Larger or more complex builds take longer — the Phase 1 scoping document will give you a clear timeline before you commit to Phase 2.
Investment: from £1,800 Final price confirmed in the Phase 1 scoping document based on agreed scope. All prices exclude VAT at 20%.
Most organisations don't have an intranet problem. They have an information problem — and an intranet, done properly, is one of the most effective ways to solve it.
A well-designed SharePoint intranet gives your team one reliable place to find what they need: company news, policies, team spaces, useful tools, and the information that used to live in someone's inbox or on a shared drive nobody could navigate. Done well, it reduces the questions people ask each other, speeds up how new starters get up to speed, and creates a shared sense of how the organisation works and what it stands for.
Done badly — or not done at all — it becomes another place where things get lost.
We design and build SharePoint intranets that reflect how your organisation actually works, not how a generic template assumes it does. And we do it in three clear phases, so you know exactly what's happening, what it costs, and what you'll have at the end of each stage.
Phase 2 — Design and Build
With the scoping document agreed, we build your intranet. A typical build includes:
Homepage — a clean, welcoming landing page that gives your team an at-a-glance view of what's happening, where to go, and what's new. News, quick links, and key information presented clearly without clutter.
Department or team spaces — structured pages for each area of the organisation, with consistent layouts and clear ownership so content stays current and useful rather than accumulating and going stale.
Document libraries — well-organised, consistently named, with permissions that reflect who needs access to what. A single reliable home for policies, templates, forms, and reference documents.
Navigation — a logical, simple navigation structure that makes it easy for anyone to find what they need without having to know where it's been filed.
News and communications — a simple publishing process so that whoever is responsible for internal communications can post updates without needing technical knowledge.
Search configuration — making sure the right content surfaces when people look for it, and that the search experience reflects your content structure rather than fighting against it.
We work iteratively during the build — sharing progress, gathering feedback, and refining as we go rather than disappearing for six weeks and presenting something finished. By the time we hand over, your team has already seen it, shaped it, and is familiar with how it works.
All content migration, permissions configuration, and staff guidance is included. We don't hand over a shell and leave you to populate it.
Phase 2 investment: from £1,800 Final price confirmed in the Phase 1 scoping document based on agreed scope.
SharePoint Intranet — Phase 3: Ongoing Support and Continuous Improvement
An intranet isn't a project with an end date. It's a living part of how your organisation works — and like anything living, it needs occasional attention to stay healthy.
Organisations change. People join and leave. Priorities shift. New teams form and existing ones restructure. Content that was accurate and useful twelve months ago sometimes isn't anymore. And Microsoft 365 itself evolves constantly, which means the platform your intranet is built on regularly gains new capabilities worth knowing about.
Phase 3 is a light-touch ongoing support arrangement for organisations that want someone they trust keeping an eye on things after the build is complete — so the intranet you invested in continues to work properly rather than gradually drifting back towards the chaos it replaced.
What's included
Quarterly reviews A short structured check-in every three months to assess what's working well, what's gone stale, and what needs updating as your organisation changes. Conducted remotely, typically thirty to forty-five minutes. You come away with a clear picture of the intranet's health and a short list of any recommended actions.
Governance and permissions checks People join, leave, and change roles. Permissions that were correct at handover can drift over time in ways that create either access problems or security risks. We check that access remains appropriate and flag anything that needs attention before it becomes an issue.
Content and structure updates Adding new pages or sections as your organisation grows, updating navigation as priorities change, and retiring content that's no longer relevant. Small, regular improvements that keep the intranet feeling current rather than abandoned.
Microsoft 365 updates SharePoint and the wider Microsoft 365 platform update regularly. Some changes are cosmetic. Others affect how your intranet works or introduce new capabilities worth using. We monitor these on your behalf and advise on anything worth acting on.
On-demand support For questions, small changes, and the occasional thing that isn't working as expected. Available by email with a response within one working day. Not a helpdesk — just a knowledgeable colleague you can contact when you need one.
What this isn't
Phase 3 is not a managed IT service. We don't monitor infrastructure, manage devices, or provide general IT support. It's specifically focused on your SharePoint intranet and the Microsoft 365 environment it sits within.
It's also not a retainer for large pieces of new work. If a significant new requirement emerges — a major restructure of the intranet, a new department build-out, integration with a new tool — we'll scope and price that separately. Phase 3 covers the ongoing care and feeding of what's already been built.
Is Phase 3 right for you?
It depends on your organisation's capacity. Some organisations have an internal resource who's confident managing SharePoint day to day and just needs occasional advice. Others prefer the reassurance of knowing that someone is actively keeping an eye on things. Both are legitimate positions and we'll be honest with you about which one fits your situation.
What we'll make sure of regardless is that whoever manages the intranet internally after handover is properly equipped to do so. Phase 3 should be a choice, not a necessity.
Investment: from £95 per month Minimum three-month arrangement. Scope and included hours confirmed at handover. All prices exclude VAT at 20%.
Already had your intranet built by us?
Phase 3 is available to all organisations whose intranet was built by Clever Computer Crew. Get in touch at handover or at any point afterwards to discuss whether an ongoing arrangement makes sense.
Most organisations don't have an intranet problem. They have an information problem — and an intranet, done properly, is one of the most effective ways to solve it.
A well-designed SharePoint intranet gives your team one reliable place to find what they need: company news, policies, team spaces, useful tools, and the information that used to live in someone's inbox or on a shared drive nobody could navigate. Done well, it reduces the questions people ask each other, speeds up how new starters get up to speed, and creates a shared sense of how the organisation works and what it stands for.
Done badly — or not done at all — it becomes another place where things get lost.
We design and build SharePoint intranets that reflect how your organisation actually works, not how a generic template assumes it does. And we do it in three clear phases, so you know exactly what's happening, what it costs, and what you'll have at the end of each stage.
Phase 3 — Ongoing Support and Continuous Improvement
An intranet isn't a project with an end date. It's a living part of how your organisation works — and like anything living, it needs occasional attention to stay healthy.
Phase 3 is a light-touch ongoing support arrangement for organisations that want someone they trust keeping an eye on things after the build is complete. That includes:
Quarterly reviews — a short check-in to assess what's working, what's gone stale, and what needs updating as the organisation changes.
Governance and permissions checks — making sure access remains appropriate as people join, leave, and change roles.
Content and structure updates — adding new pages or sections as your organisation grows, updating navigation as needs change, and retiring content that's no longer relevant.
Microsoft 365 updates — SharePoint evolves regularly; we monitor changes that affect your intranet and advise on anything worth acting on.
On-demand support — for questions, small changes, and the occasional thing that isn't working as expected. Available by email with a response within one working day.
Phase 3 is entirely optional. The intranet we build in Phase 2 is yours — fully documented, with guidance for whoever manages it internally. Some organisations prefer to manage it themselves after handover, and we'll make sure they're equipped to do that. Others prefer the reassurance of knowing someone is available. Either is fine.
Phase 3 investment: from £95 per month Minimum three-month arrangement. Scope and hours confirmed at handover.